Category Archives Social Media Strategy

Developing your business message for a new medium can seem daunting at first. I remember how strange it felt to write my first Twitter message, restricted to just 140 characters. It was almost embarrassing to refer to my message as a “tweet.” As professional communicators, we are all learning to adapt our style to social media. These interactive environments require…

Once upon a time, corporate communicators prepared thoughtful messages and delivered them to their stakeholders through one-way channels: in printed brochures, through faxes, on static websites. In this golden age, customers didn’t talk back when we sent out press releases. Competitors couldn’t undermine or twist our messages in public forums. Social media has changed all that. And while it can…

Close